At
Horizon Outdoor Design, we believe the old adage, "we're only as
good as our customers." From your first meeting with a Horizon
Outdoor Design professional, you'll notice our attention to customer
service detail.
24-Hour
Follow-Up
How
many times have you called a landscape company, given them all your initial
information only never to hear from them again. Not with
Horizon Outdoor Design ~ every call is returned within 24-hours.
Customized
Proposals
How
many times have you waited and waited for a service proposal only to
have to call back the landscape company to find out you've been "lost
in the system." With Horizon Outdoor Design, we customize each proposal
to address our customer's exact needs and we deliver our proposals either in person, in the mail, faxed, or
emailed.
Quality
Horticulture
Quality Installation Teams
On Time, Every time!
Horizon
Outdoor Design uses only the highest-quality, locally grown
horticulture in every landscape installation. Our installation teams
are skilled, reliable, top-notch landscape professionals, dedicated
to getting your job done on time, every time!
After-Job Property
Monitoring System
Anyone with a pick-up
truck and a shovel can call themselves a landscaper. These "landscapers"
often offer unbelievable prices, but that's it. They use sub-quality
horticulture, and once they've cashed your check that's the last you'll
ever hear from them. Horizon Outdoor Design uses only the
highest-quality horticulture installed by highly-trained professionals.
To ensure your landscape continues to thrive, Horizon Outdoor Design
performs a visual inspection 30 days after job completion. HOD continues
to monitor the property thereafter every quarter. HOD's property
monitoring system ensures that your plants and installation continue to
thrive. Additionally, quarterly inspections help guard against pest
infestation. If anything on your property appears to be in danger or
looks like it might become a problem, HOD's monitoring professionals
will provide you with a Property Monitor Report alerting you to any
potential problems. Most landscape companies do not provide their
customers with this valuable service, or if they do, the customer
pays a premium for it
¾ at
Horizon Outdoor Design the service is free-of-charge to all our
customers.
Customers
For Life!
Horizon
Outdoor Design's goal is our customer's 100% satisfaction, and though
many companies may promise that satisfaction, few can deliver like
Horizon. We work with you every step of the way to ensure your
landscape vision becomes your reality on-time and on-budget. This is
one reason a Horizon customer stays a satisfied customer!